“Mercy Health’s ‘Brain and Heart Plumbers’ Saved My Life”

At his age, 38-year-old Michael Putnam never expected to have both a heart attack and stroke in five days’ time, but beginning on October 30, 2018, that’s what happened.

Following his Tuesday night routine of bowling with his team, Putnam didn’t feel well. When he went home, his symptoms included nausea and vomiting — along with back and chest pain. As the week progressed, Putnam began to feel better and was able to keep down food and liquids.

“On Saturday night, my girlfriend, her son and I were watching TV. She noticed that I was making strange sounds, that my skin was clammy, and that my face was drooping. That’s when she called 9-1-1 because she thought I was having a stroke,” he said.

From that point on, Putnam describes his memory of events as “bits and pieces.”

At first, the Holland resident was taken to a local hospital. Staff there confirmed that Putnam was having a stroke and that he had recently experienced a heart attack.

Stephen Rupp, MD

“Because I was actively having a stroke, they gave my family the choice of where to be transferred, and my dad chose Mercy Health Saint Mary’s because he knew they had the best neurologists,” Putnam remembers. “To also address my heart attack, I understand that Mercy Health had a full staff of cardiologists and neurologists waiting for me to arrive.”

Time matters with a stroke. Shortly after arriving at Mercy Health Saint Mary’s, Putnam immediately underwent a thrombectomy, (removal of the clot in the artery of the brain that was causing the stroke), performed by Stephen Rupp, MD, neurointerventionalist. That procedure was immediately followed by a percutaneous coronary intervention (PCI) for his heart blockage, performed by Mercy Health’s Regional Medical Director for Structural Heart Disease, Kristopher Selke, DO, FACC, FSCAI.

Kristopher Selke, DO

“I had a 100 percent blockage of the LAD (main artery down the front of the heart). Now I have a stent in my heart. A blood clot from within my heart broke off and went to my brain, which is what caused the stroke,” he said.

The care team at Mercy Health Saint Mary’s originally expected Putnam to be hospitalized for two weeks, while they monitored his condition and introduced life-saving medications. But after just one week, he was able to be transferred to Mary Free Bed Rehabilitation Hospital. After only two days there, he was released. “At that point, I felt like I had 90 percent of my strength back.”

Today, this young man is extremely grateful for all that Mercy Health was able to do for him. He is taking his medication, modifying his diet and looking forward to follow-up appointments with his specialists.

Putnam offers words of wisdom, especially for men: “Go see a physician once a year and do what they say! I didn’t have a regular doctor, but a year ago my girlfriend made me go see one. I knew I needed to follow up with a doctor about my blood pressure, but I put it off,” he admitted.

As a property maintenance specialist, Putnam likes to explain recent events in easy-to-understand terms. “I wouldn’t be here today without the doctors at Mercy Health Saint Mary’s — what they did and how quickly they did it. Mercy Health’s brain and heart plumbers fixed me. They did a fantastic job. The nurses were awesome too.”

Michael Putnam’s faith is important to him, and it’s even stronger now. “I didn’t realize how many people cared about me and were praying for me around the clock. God wants me on this earth for a reason. Now I need to figure out what that is.”

Learn more about Stroke Care at Mercy Health                          

Learn more about Heart and Vascular Services at Mercy Health

 

The Most Interesting Nurse in the World!

RN in Emergency Department at Mercy Health Saint Mary’s receives award

Christina hearing via telephone that she won the award

Christina Van Der Weide, RN, describes herself as a nurse, a coworker, a volunteer, an athlete, a traveler, a Christian, a sister and a daughter. And since December 2018, she is now also known as “The Most Interesting Nurse in the World,” thanks to an award she recently received, sponsored by Halo Communications. Coworker Madison Sullivan nominated Van Der Weide to receive this honor.

Founded in 2010 (as Doc Halo), Halo Communications creates high quality clinical collaboration platforms for health care. Nurses from around the country were nominated for this award, and one winner was selected, based on votes received by the public.

“I never thought there could be an award just for being who I am,” said Van Der Weide.  “I am so surprised. I think my colleagues had more faith in me winning than I did.”

A native of Alberta, Canada, Van Der Weide has dual citizenship and is a fully licensed nurse currently living in Grand Rapids, Michigan. Travel nursing is what brought her to Mercy Health Hackley Hospital as a float nurse in 2017. After completing that contract, Van Der Weide received a job offer from Mercy Health Saint Mary’s, where she works full time as a night nurse in the ED.

Working at Mercy Health

Van Der Weide marvels about the support she has received since joining the ED team at Mercy Health. She has been amazed by how friendly and genuinely kind people are in both Muskegon and Grand Rapids. She feels at home with her colleagues at Mercy Health.

“Providers at Mercy Health have a lot of empathy and are supportive of nurses showing acts of kindness, such as giving a homeless patient a shower. In the ED, we collect clothing for patients. Being able to love on people through giving simple gifts like these allow us to share the Gospel through our actions.”

Travel Informs Her Nursing

Christina (center, seated) surrounded by the ED team

Part of what makes this 27-year-old nurse so interesting is not only that she has worked in Canada and the United States, but that she has traveled all over the world, including Russia, Latvia, France, Switzerland, Belize, Guatemala, Palestine, Greece, Trinidad, India, the Netherlands, and the UK. She has also served as a medical volunteer in remote parts of the world.

In 2015 she worked for a month in a hospital in Nazareth, Israel, for Serve Nazareth. In 2016 she was a nurse for three weeks at a remote clinic in Mozambique — a medical mission sponsored by Doctors for Life. In 2017 and 2018, her DART (Disaster Assistance Response Team) registration with Samaritans Purse led to Van Der Weide spending a month volunteering in Iraq and Bangladesh, respectively. It is her passion for nursing, learning about other cultures, and her faith, that make such trips an integral part of who she is.

Van Der Weide believes that traveling has made her a better nurse. “Once you see how other people live and what their cultural norms are, you can more easily connect with them. I’m more culturally sensitive as a nurse because my travels have helped me understand the cultural norms of some of my patients,” she added.

Her Diverse Interests

When she isn’t working or traveling, Van Der Weide can be found pursuing one athletic venture or another. She loves doing various water sports, riding (horses, ostriches, bikes). She has trained and competed/graded in Brazilian Jujitsu, Thai boxing, Mixed Martial Arts, and Krav Maga (Israeli self-defense) and has run multiple half and full marathons.

In 2018 she spent eight months training for an Olympic Triathlon, Half Ironman, Century Bike Ride, Trail Marathon, and finally for an Ironman in September to raise funds for cancer research, in honor of her brother. Currently she is training in yoga, Systema (Russian Martial Arts) and CrossFit.

On Her Horizon

A believer in the merits of both Western and alternative medicines to heal patients, Van Der Weide has seen firsthand how alternative therapies have helped to heal her own injuries and medical conditions as well as those of her brother, who is a two-time cancer survivor.

“I would like to pursue further education in Functional and Integrative Medicine,” she says. “I am particularly interested in addressing the root causes of disease and viewing a person more holistically, acknowledging the influences of mental health on the physical and vice versa.”

As for future travels, the $5,000 award from Halo Communications will certainly provide an opportunity for Van Der Weide to visit places she has never been. For now, The 2018 Most Interesting Nurse in the World will be going to Australia and New Zealand before heading off to Texas with her pet Husky on a travel contract for 13 weeks in early 2019.

She then plans to return to Mercy Health Saint Mary’s, where she feels right at home.

 

 

Mercy Health Saint Mary’s Offers Certified Oncology Massage

Specific massage technique used to treat patients who have had a cancer diagnosis

Mercy Health Saint Mary’s now offers certified oncology massage, a massage technique specifically for people undergoing cancer treatment or who have had a previous cancer diagnosis. Offered through Mercy Health Saint Mary’s Wege Institute for Mind, Body and Spirit, certified oncology massage is offered as an outpatient service, and it is complimentary for people receiving inpatient care at Mercy Health Saint Mary’s.

“It just made sense for Mercy Health to offer certified oncology massage,” said Timothy Maciejewski, practice leader for Mercy Health Saint Mary’s Wege Institute of Mind, Body and Spirit. “We provide massage therapy free of charge to patients within the hospital. We wanted to be able to care for our patients receiving cancer treatments at Mercy Health Saint Mary’s Lacks Cancer Center as well.”

Lindsey Huizinga, LMT, is a certified oncology massage therapist at Mercy Health. She saw the need to become certified because she was continuously being asked why she could not provide traditional massage therapy to patients receiving cancer treatment.

“Many people are not aware that patients with a cancer diagnosis, whether in treatment or in remission, need a different type of massage therapy,” said Huizinga. “In fact, traditional massage can actually do harm to those patients.”

Lindsey Huizinga displays an oncological massage technique

According to the Society for Oncology Massage, oncology massage is a client-specific, customized massage session designed to meet the unique and changing needs of someone in treatment for cancer or with a history of cancer treatment. Oncology massage is composed of traditional, established massage therapy techniques that have been adapted around the patient’s specific health situation, including the side effects of chemotherapy, radiation and surgery, or specific areas of concern, such as mediports or bone metastases. Session length, pressure and positioning are a few of the notable differences with an oncology massage.

Oncology massage can provide a variety of benefits, including those often associate with massage therapy: relaxation, reduced stress and anxiety, improved sleep and reduced pain. For patients who have had or are being treated for cancer, benefits can help with the recovery of treatment such as easier recovery from anesthesia, reduced post-surgical pain and swelling, improved mobility and range of motion, reduced post-treatment fatigue and improved peripheral neuropathy.

For more information or to schedule a massage appointment

Mercy Health Muskegon Names John Foss as Vice President of Operations for Lakeshore Campus

Mercy Health has named John Foss, PA-C, as the new Vice President of Operations for the Lakeshore Campus in Shelby, MI. Foss brings more than 26 years of health care experience, 24 of which include leadership roles within Mercy Health, most currently as Director of Advanced Practice Professionals and Specialty Practices.

“His longevity with the organization and knowledge of the entire health care delivery system will be a great fit for the Lakeshore community,” said Gary Allore, president for Mercy Health Muskegon. “I am confident that John will be the strategic leader that will help our Lakeshore Campus continue to grow and support Oceana, Newaygo and Mason Counties.”

From 1987 to 1989, Foss served in the United States Army as a combat medic squad leader, providing medical support for U.S. Army soldiers in Fort Benning, Georgia. He earned his Bachelor of Science as a Physician Assistant (PA) in 1992 from the Medical College of Georgia, where he worked as an Infectious Disease PA for two years, and went on to join the Mercy Hospital Hospitalist Group in 1994.

Foss is a collaborator and team builder who has a proven ability to establish and maintain relationships with key health system leaders. His strategic influence has positively impacted the health system’s ambulatory and hospital-based patient care. Recently, he designed and implemented the Mercy Transitions of Care Team, launched the Pelvic Medicine service in Muskegon and expanded the hospitalist group to Lakeshore Campus.

“I am excited to be part of such a strong team that has a history of providing great care to their patients,” said Foss. “I look forward to working together to create even more opportunities for high-quality health care at the Lakeshore Campus.”

Foss is a member of the Mercy Health Physicians Partners board and Primary Care Network Executive Council.  He resides in Norton Shores with his wife, Lisa and four children.

First-Time Mom Describes Birthing Experience as “Top-Notch”

Ellen Witkowski’s family always chose “Saint Mary’s” for their health care needs from the time she can remember. So when she returned to Grand Rapids as an adult and was expecting a child for the first time, she returned to Mercy Health for her care.

“My family members and I have had surgeries at Mercy Health Saint Mary’s, and all have had very good experiences with our care,” she said. “I know there is a larger hospital in town, but for me, it was never a consideration. The new birth center was a major bonus.”

In March 2018, Mercy Health Saint Mary’s recently earned a designation as a Baby-friendly Hospital. In the recently renovated birth center, Ellen and her husband Gary welcomed daughter Anna into the world.

When she and Gary arrived at the hospital, Ellen was not in active labor. “My water broke during the night,” she said. “When I called the doctor’s office, they said we needed to come in to the hospital so they could check the baby.”

Ellen had a birthing plan that she shared with staff, and “they couldn’t have been more respectful of it,” she said. Yet in the end, it wasn’t exactly the labor or delivery Ellen was hoping for.

“I wanted to labor at home as long as possible and have limited intervention,” Ellen explained. “But I ended up needing both Pitocin and an epidural. I ended up okay. I was flexible with it.”

In the birthing room, Ryan Kuefler, MD, delivered Anna, who weighed 7 pounds, 11 ounces and was 20.5 inches long. A resident, a privately hired doula and various nurses attended the Witkowskis during Ellen’s labor as well.

Everyone was excellent, and Natalie — our nurse during the toughest part of labor — was incredible.”

Mom, Dad and Anna stayed together for two nights in their private recovery room. This arrangement allows for nursing on demand and better bonding. “The room was very spacious, almost palatial,” said Ellen.

The Witkowskis were grateful for the staff who helped them during their first hours as parents. “They asked if we planned to nurse the baby. I told them that I always planned on nursing, so I met with two lactation consultants, which was very helpful.”

The nurses were great too. “I was initially using the cross cradle hold,” said Ellen, “and I wanted one of the nurses to show me the football hold, which she did. It was wonderful,” she added.

“The biggest isn’t always the best in terms of your medical choices,” Ellen insisted. “I like the idea that Mercy Health is a smaller hospital. I felt that the personalized care and attention we received was top notch.”

Ellen’s advice to new moms is this: “Don’t be afraid to ask for what you need. It made me feel good that the nurses cared about my birthing plan. Moms can be proactive, and they should ask for what they want. Mercy Health will respect that.”

Learn more about Mercy Health Birth Centers

Photos provided by Abby Jayne Photography

Gregory H. Downer, MD, Receives Mercy Health Golden Staff Award

Dr. Downer was nominated for the Golden Staff Award by his colleagues on the third floor at the Mercy Health Mercy Campus in Muskegon. What follows is a summary of his nomination:

Dr. Downer is an outstanding physician. He always makes sure his patients have appointments, medications and community services set up before discharge. He is easy to approach and offers education to not only the nurses, but to the patients and their families as well.

One patient’s comment: “I really like Dr. Downer because he took the time to explain things in a way that I could understand, and he took the time to address all my questions.”

Dr. Downer not only treats his patients with respect and care, but he shows the same kind of caring for his colleagues. He takes time to make sure the nurse is aware of the patient’s care plan and any new orders. He connects as a colleague, not only as the physician.

Thank you, Dr. Downer, for providing exceptional care for our patients.

David E. Blair, MD, to Return to Full-time Patient Care

After more than 25 years as a physician leader, David E. Blair, MD, has decided to step down as President and Chief Medical Officer of Mercy Health Physician Partners (MHPP) and return full time to his passion for patient care.

Dr. Blair began practicing Family Medicine at Mercy Health Saint Mary’s in 1982. We are delighted to celebrate with him his decision to once again pursue full-time patient care at the MHPP Downtown Office, beginning January 1, 2019. Dr. Blair has served in two roles for decades as he maintained his medical practice while also serving in his leadership role.

“I’m excited about spending more time with patients,” said Blair. “I see myself as a servant to my patients. I’ve always viewed my leadership role as transient… but I became involved in leadership to help improve the system of care for all patients. I’ve always been instructed by my patients who have constantly educated me about what ‘better’ could look like.”

Since 2004, Dr. Blair has served as President and CMO of MHPP, a multi-specialty group of more than 475 providers who have partnered with Mercy Health Saint Mary’s. He is widely recognized for his expertise in physician collaboration, strategy development and population health management.

Among his many accomplishments, Dr. Blair has:

  • led teams that developed patient registries, patient-centered medical homes with Blue Cross Blue Shield of Michigan, and high-performing care management teams;
  • led health care integration, including cost management, quality improvement, service accountability, partnerships between primary care and specialty physicians;
  • fostered a sense of physician/hospital shared destiny;
  • led the creation, development and approval of the medical group’s strategic plan; and
  • initiated the development and implementation of a new physician performance-based compensation formula around patient/staff experience, electronic health record management, citizenship issues and quality performance.

Dr. Blair attributes much of his success to a collaborative approach that involves listening and paying attention to patients, colleagues on the front lines, and team members.

“I have always been focused on teamwork and learning from others. I believe strongly that sharing ideas with others allows for the maturing and improvement of ideas, making them better. I have found that conversation back and forth with a team vets an idea best, resulting in great action plans. Once team members believe in an idea, they are then able to implement that idea with commitment,” he said.

During this transition, a search is underway for a new president to lead Mercy Health Physician Partners. As we continue to align our Regional Health Ministry in West Michigan, we will be seeking a leader who can spearhead the integration of our Grand Rapids and Muskegon medical groups.

We thank Dr. Blair for his steadfast leadership and commitment to the mission of Mercy Health. We wish him well as he devotes even more of his time in providing high-quality, compassionate care to our patients.

 

Longtime Leader, Roger Spoelman Retires After 37 Years of Service

Congratulations to Roger Spoelman, who is retiring from Trinity Health after 37 years of exemplary leadership and people-centered service to our Ministry and the communities we serve. His last day will be December 31.

Roger’s commitment to health ministry doesn’t end with his retirement from Trinity Health!  He will be serving as CEO of a newly merged non-profit organization – Cure International, which joined with International Aid to be the largest provider of pediatric specialty surgical care in the developing world, operating hospitals in Afghanistan, Ethiopia, Kenya, Malawi, Niger, the Philippines, Uganda, the United Arab Emirates, and Zambia.

Since joining Muskegon General Hospital (now Mercy Health) in 1981, Roger has built a legacy of leadership, growth and innovation for our Ministry. As CEO of Muskegon General, he led the merger with Mercy General Health Partners in 1995 and then led the 2008 merger with Hackley Health. In 2012, he led formation of the Trinity Health West Michigan Region. These efforts culminated in the design and now almost complete building of our new state of the art Muskegon Hospital. This building will be the visible final step in consolidating health care in Muskegon from three hospitals to one over the course of his career. During this time, Roger’s support and direction of the Muskegon Health Project has led to the creation of a national model for community health and well-being.

Roger also was instrumental in creating the Access Health Program in Muskegon, which provided access to high-quality health care to thousands of uninsured West Michigan residents over the past 20 years. He also established the osteopathic GME program in Muskegon that expanded into the Osteopathic Foundation of West Michigan, supporting community health for the region. Finally, he guided Muskegon’s success in being one of five recipients of Community Health Innovation Region grants from the State of Michigan to further transform the health status of the Muskegon population.

Throughout his tenure, Roger effectively positioned the West Michigan Region as one of the most outstanding performers of Trinity Health regions from the standpoint of clinical quality and stewardship results. This was done despite operating in a very competitive environment dominated by Spectrum Health.  He also has been a leader in building the population health management and alternative payment model capabilities in Michigan and across the system.

Over the past three years, in addition to his West Michigan responsibilities, Roger accepted additional duties as an interim CEO in three of our largest ministries. As interim CEO at Mount Carmel Health System, Trinity Health Of New England and Loyola Medicine, he provided superb leadership and guided the selection and transitions of a new generation of CEOs.

Given all that he has accomplished and has been involved in, it is obvious that Roger is compelled to build, innovate and foster new ideas and initiatives to serve people better. He established the Grand Rapids Innovation Center that incorporates Human Centered Design into planning and operations. This led to the creation of Trinity Health’s new Innovative Primary Care model. His team was also at the forefront of testing new ideas for telehealth, palm scanning and online scheduling.

Roger is a faith-based, mission-driven leader. He has been a steadfast friend and trusted counselor to many of us. His commitment to organizational development and ministry transformation has been remarkable. Roger has always said his legacy wouldn’t be buildings and programs; he is committed to developing leaders. His success in this realm includes the recent appointments of Bill Manns as the President of St. Joe’s in Ann Arbor and Gary Allore as the President of Mercy Health in Muskegon. As all of the above makes very clear Roger has been a driver of innovation and growth. He has been an outstanding leader at Trinity Health and a major architect of what Trinity Health is today and can be tomorrow.

A retirement celebration is scheduled from 4-7 p.m. on December 14 at The Mercy Health Lakes Village Campus, 6401 Prairie Street, Muskegon, MI 49444. Please join us in thanking Roger for his many contributions, congratulating him on his exciting next career track and wishing him all the best.

 

 

A Perfect Storm with a Remarkable Ending

How Coordinated Care Saved a Young Woman’s Life

Before 2018, Ami Doubblestein didn’t even know what a blood clot was. But on February 7, 2018, she began a crash course on clots and so much more.

It all started when she got up one morning and had trouble walking on her leg. After she took her children to school, she removed her boot and noticed that her foot was white and cold. That’s when she decided to call her primary care physician — who works for another health system — to see if she could get a same-day appointment, which she did.

“I thought maybe I had strained my leg, but my doctor said he thought I had a blood clot in my artery, and he called an ambulance to take me to emergency. He didn’t want me to drive myself or wait to be seen. The ambulance took me to Mercy Health Saint Mary’s.” Doubblestein is forever grateful for her doctor’s quick response.

Not the Way She Planned Her Day

While she was in the Mercy Health Emergency Department (ED), Vascular Surgeon John Morris, DO, FACOS, was immediately consulted about Doubblestein’s case. After performing tests, he informed her that she had a blood clot, and he would need to perform surgery.

Looking back now, Doubblestein can laugh. “I didn’t even know what a blood clot was,” she admitted. “My husband was out of town so I asked when I could schedule the surgery in the future so he could be there.”

Morris explained the serious nature of her condition and, with her permission, immediately performed a four-and-a-half-hour surgery to remove the clot from the arteries, which were located in a tricky spot behind her knee at a juncture of several blood vessels. It had been at least nine hours since Doubblestein’s leg had adequate blood flow.

“He saved my leg,” Doubblestein said with gratitude and amazement. Today she can walk without a cane, ride a bike with her children and enjoy many other activities, although she has lost some feeling in her foot.

Mysteries to be Solved

Morris believed that one of Doubblestein’s medications had contributed to the formation of her clot, but he wondered, What had caused a blood clot in this otherwise healthy 43-year-old woman with no history of vascular disease? There was also another mystery: How did the blood clot develop or move to an artery without any underlying blood vessel disease?

Morris wanted answers.

Enter Cardiologist Kristopher Selke, DO, FACC, who joined the care team to determine how or where the clot developed. Testing revealed that a blood clot had developed in her leg vein and moved (embolized) through her circulation into her chest. After additional tests, he discovered a congenital hole in the patient’s heart that had never been detected, which explained how the clot had moved from a vein into an artery. If the clot had taken a different path, Doubblestein could easily have suffered a stroke.

In April, Selke performed a minimally invasive catheter-based procedure to close the hole in his patient’s heart, but one mystery remained: A medication may have added to this perfect storm, but what had caused the clot in the first place? Hematologist Frances Wong, MD, of Cancer and Hematology Centers of Western Michigan, also joined the care team and was able to give Doubblestein an answer that surprised everyone.

“She told me I had a rare, inherited blood clotting disorder called Factor V Leiden [mutation] that, together with my medication, had caused the clot in the first place.” The second mystery was solved.

Calm After the Storm

Doubblestein is grateful for the thorough, expert care she received at Mercy Health — from the ED staff, Morris, Selke and Wong to the “amazing” vascular nurses on the floor where she recovered from surgery.

Today this wife and mother is back at work and caring for her family. She is on blood thinners and will undergo a follow-up procedure with Selke in October to ensure the tissue surrounding the device in her heart has closed. Once that takes place, Doubblestein’s care team will discuss next steps to keep her healthy. She has also “graduated” from physical therapy for her leg.

“The care I received at Mercy Health was excellent. They couldn’t do enough for me. I feel blessed that everyone relentlessly pursued the answers to their questions, so that today I know about my congenital heart defect and blood clotting disorder,” she added. “I woke up one morning in a perfect storm but now I’m safely on dry land, thanks to Mercy Health.”

Learn more at MercyHealthHeartAndVascular.com

Mercy Health Opens Primary, Urgent Care Facility in North Muskegon

Mercy Health Physician Partners opened its doors to over 350 members of the North Muskegon community at an open house on December 6. The event offered visitors an opportunity to meet the providers, tour the new facility and enjoy refreshments. This family-friendly event also included balloon animals and face painting for the kids.

The new 30,000-square-foot facility at 2006 Holton Road, on the corner of N. Roberts Road, brings together a number of health care services into one, convenient location, including primary care, Urgent Care, X-ray and Lab Services – with a pharmacy set to open in winter 2019. It also consolidates three Mercy Health Physician Partners primary care offices Bear Creek, Northside and Northshore, bringing together 11 care providers representing Family Medicine, Internal Medicine, Pediatrics, Wound Care and Primary Care.

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“The new facility is designed for patient convenience, bringing several key health care services under one roof,” said Kristen Brown, MD, vice president of Mercy Health Physician Partners Muskegon and Provider Services. “By bringing together three established practices alongside diagnostic and specialty services, our patients can receive care in one, more central location.”

The North Muskegon facility is among Mercy Health West Michigan’s newest outpatient centers. A similar facility recently opened in Hudsonville. Both of these facilities were designed with the patient in mind through feedback contributed from patients and providers. The North Muskegon and Hudsonville facilities were designed by Tower Pinkster, and Triangle Associates, Inc. served as general contractor. The combined cost of these two facilities is approximately $20 million.