‘Year of Epic’ Kicks Off with Leadership Conference

CEO Rob Casalou addresses a crowd of more than 1,000 leaders at the Epic Kickoff Retreat on Jan. 9, 2019

More than a thousand leaders from Mercy Health and Saint Joe’s gathered in Lansing January 9 to officially start the yearlong implementation of Epic electronic medical records and revenue systems — with the goal of launching statewide at all sites in January 2020.

“We will be spending all of 2019 getting ready to launch Epic as a single-instance go-live in our Michigan hospitals, outpatient centers, emergency departments, urgent cares and employed physician offices,” President and CEO Rob Casalou said in his opening remarks of the Epic Kickoff Retreat at the Lansing Center.

A “single instance go-live” means every inpatient and outpatient office will launch Epic together for Saint Joseph Mercy Health System, IHA, Mercy Health West Michigan, Mercy Health Physician Partners and all employed physician groups.

“Those who really need to hear this are the people who will be leading it, touching it and using it,” Casalou said.

“We are the first Regional Health Ministry (RHM) in all of Trinity Health to implement Epic, and we will be the largest health system yet to adopt Epic’s EMR and revenue excellence systems,” said statewide Chief Clinical Officer Rosalie Tocco-Bradley, PhD, MD.


Why Epic

Conference attendees learned patients are the center of Trinity Health’s decision to transition away from Cerner, Athena Health and NextGen EMRs in favor of Epic’s platform.

“With Epic we will be able to transform our organization to be more people centered and enable us to deliver care that is more seamless and integrated,” Trinity Health Chief Clinical Officer Dan Roth, MD, said. “I’m a primary care physician by background and the ability to facilitate the flow of patient information as they see a specialist or go to the emergency room or stay at the hospital — and have that information come back to (their physician) — makes a huge difference in the quality and satisfaction of care.”


Patients will feel the difference in the care they receive from any Trinity Health facility, said Cindy Clemence, Trinity Health Operations CFO.

“I am very excited that we’re doing this in Michigan first. It’s important that we have one record for our patients to access information from one portal, make appointments online and pay bills on time, in an integrated way across the region.”



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