Amid COVID-19 response, Mercy Health Hackley Campus Receives “A” Grade for Patient Safety

Leapfrog Hospital Safety Grades, which assigns A, B, C, D and F letter grades to hospitals nationally for patient safety, announced that Mercy Health Hackley Campus has received an “A” ranking on its Spring 2020 scorecard.  Amid its response to COVID-19, Mercy Health Hackley Campus was awarded an “A” for its commitment to keeping patients safe and meeting the highest safety standards in the United States.

Safety is a core value and a top priority for Mercy Health Muskegon.  As part of its COVID-19 response, the hospital has a vigorous screening process in place at all points of entry.  All colleagues and visitors are also required to wear face masks while inside the facility.  These safeguards ensure that all patients can safely seek medical care within the facility, including for any urgent and emergent needs within the Emergency Department.

“With everything going on during the COVID-19 pandemic, it’s such an incredible accomplishment for our hospital, and for all our colleagues who continue to deliver safe, high quality care to patients,” said Gary Allore, president of Mercy Health Muskegon.  “Our physicians, nurses, clinicians, as well as our Environmental Services and Nutrition teams and all who work in our hospitals continue to be committed to providing the highest level of safety for our patients.”

Developed under the guidance of a national Expert Panel, the Leapfrog Hospital Safety Grade uses 28 measures of publicly available hospital safety data to assign grades to more than 2,600 U.S. acute-care hospitals twice per year.  The Hospital Safety Grade’s methodology is peer-reviewed and fully transparent, and the results are free to the public.

In addition to Mercy Health Hackley Campus, the following Trinity Health Michigan hospitals also received “A” rankings on their Spring 2020 scorecards: St. Joseph Mercy Chelsea, St. Joseph Mercy Livingston, St. Joseph Mercy Oakland, and Mercy Health Saint Mary’s.

To see Mercy Health Hackley’s full grade details, learn how employers can help, and access patient tips for staying safe in the hospital, please visit

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