Mercy Health New Medical Center: Designed for Accessibility and Convenience

The Mercy Health Muskegon new medical center was designed to allow patients, their family members, our colleagues and volunteers the accessibility needed to safely visit our campus. As part of the community education and outreach prior to the new medical center opening, members of Mercy Health leadership have been visiting various groups to help explain … Read more Mercy Health New Medical Center: Designed for Accessibility and Convenience

Recognizing Our Patient Access Colleagues

“You don’t have to wear a cape to be a superhero!” In the face of our quickly changing health care environment, there is one constant, the Patient Access departments, which consist of: Centralized Scheduling, Financial Clearance (PreRegistration), OutPatient/Inpatient/Emergency Room Registration, Benefit Advocacy (Financial Counseling), and Cashiering. The first interaction patients have often begins with the … Read more Recognizing Our Patient Access Colleagues